Server-wide Commands
Under no circumstance are you permitted to use any command, without prior authorization, that has server-wide impacts. Commands that affect game speed, character/dino movement, or are universally destructive are prohibited.
Tribe Issues
In any instance where an admin would be required to either use commands or exert authority, you may not act as an admin on behalf of your tribe. Like the rest of the community, you will be required to submit a ticket and wait for admin assistance. Examples Character Loss Bag/Dino fell through map Dino…
Personal Issues
In any instance where an admin would be required to either use commands or exert authority, you may not act as an admin. Like the rest of the community, you will be required to submit a ticket and wait for admin assistance. Examples Character Loss Bag/Dino fell through map Dino Coloring Item Replacement Disputes with…
Abandoned Structures
Bases and Outposts Any structure that has exceeded 15 days of decay time should be destroyed, without prior warning to the tribe or player, through the use of the admin gun BOB Structures Any wood or thatch structure, which is located on or near a beach, is small in footprint, and has decayed for more…
Abandoned Dinos
If abandoned dinos are found anywhere on the map, do the following Server broadcast Notify the tribes that they must collect the dino within two minutes or it will be sent to the impound lot. Discord broadcast Ping the tribe on Discord, if they have set up a tribe role, and notify them that they…
Dino Parking
Player Bases and Community Structures If a player submits a ticket indicating that someone has left a dino at their base, do the following Server broadcast Notify the tribe that they must remove the dino within two minutes or it will be sent to the Impound Lot Discord broadcast Ping the tribe on Discord, if…
Issues
Inadequate Information If the player does not provide adequate information in the ticket, use the following to respond to the player: -tickets No Response If the player has ceased responding to the ticket, use the following tag to respond to the player -nr If there is no response within 24 hours, close out the ticket…
Assignments
Tickets are to be assigned to the admin team responsible for them using the following Discord command from within the ticket: .label set [label] The following are the labels: Island-Extinction: IE Ragnarok: Rag Guero-Scorched: GS Center-Ab: CE Genesis: Gen Donations: donation High Priority: HP
Handling
Tickets will be answered in the order we receive them. critical issues, listed below, will supercede this requirement Tickets will be assigned to and handled by the team responsible for the server if the issues spans multiple servers, the team responsible for the first leg will have the ticket assigned to them and then pass…
pogo1545stik
TIME: Feb 21, 2020 12:33am REPORTER: @LastLadyKarma GAMERTAG: Pogo1545stik TRIBE: cheesepuff SERVER: valguero REASON: dragging a player from their base and drowning them, then stole their belongings. ACTION TAKEN: banned him, destroyed base on val and island.